In Favor of Financial Literacy Education

Recent papers are arguing that it is futile to undertake financial literacy education. I do not share that view and let me make just a few simple comments in favor of financial literacy education.

One of the problems of scholars who review the literature on financial education without having done empirical work on this topic or touched the data is that they are likely to miss the large differences that exist in financial behavior. For example, in my work I found that financial education programs do not affect the 'average' household but they do affect those at the bottom of the wealth distribution and those with low educational attainment. These are the groups that financial education programs should reach, but the evidence would not have been found if one were to look simply at averages and to run simple regressions. Moreover, having spent the last six years measuring and looking at financial literacy data, I am concerned about how much we can expect the current financial education program to be effective given they often entail only one-hour of financial education. Small intervention of this magnitude cannot be expected to do much to combat widespread illiteracy. However, this does not mean we should not do any financial education at all.

The vast evidence from psychology that people suffer from biases in their decision-making is sobering and humbling. However, if taken at face value, it seems that people are truly inept and cannot make choice, in fact any choice, not just financial decisions. However, one of the features of the current environment is that people are confronted and required to make choices. People are confronted with a myriad of choices now. For example, they are increasingly asked to decide about the medical treatment to go through and have to be wary of doctors who tend to suggest expensive but unnecessary treatments. There is wide regional disparity on how hospitals treat the same medical condition and people would want to decide in which hospital they want to be treated. If people want to buy cereals, they have a full isle with more than 100 brands to choose from. If they want to buy a cell phone service, they have many features to consider. Should we regulate how people consume? They are likely to make lots of mistakes in that area too.

Continuing on the previous point, how do we deal with the increase in financial responsibility that people are required to take on? Financial literacy education is in my view one of the ways we can help people (and clearly not the only way we should limit to).

There is no obvious alternatives to financial literacy education. The idea is not to transform each person into a financial wizard, but to give him/her the tools to navigate the current financial system. The metaphor that I have used in my work is to have knowledge similar to having a "financial driving license": people drive car without being engineers and they do not need to know everything about cars and driving to be behind the wheels. Even with knowledge, accidents will occur, but this does not mean that it is much preferable to close down the roads that are more dangerous than to allow people to do their own driving.

Consumer Information: Is It Enough?

The Federal Trade Commission (FTC) hosted a conference on Consumer Information and the Mortgage Market on May 29, 2008. You can access the program at:

http://www.ftc.gov/be/workshops/mortgage/index.shtml

and also watch some it on CSPAN

http://www.c-spanarchives.org/library/cache/ASX_205746-2-0-0.asx

FTC certainly deserves credit for organizing such a conference. There was a lot of discussion about how to inform consumers and I came away from the conference pretty convinced that information alone is not enough. We need not only to find ways to communicate in an effective way, but also to simplify information. Some ideas proposed by the speakers were rather intriguing. If we look at other fields—and health is one recurrent example— we have put labels on many food items to make sure people make good decisions when they go shopping. More than this type of information, I like “rating” systems. For example, we use a star system to evaluate safety of cars. While this is not so easy when considering financial products (but Morningstar does it for mutual funds), I think it is important to think of ways not just to provide information but also to process that information and deliver it in a simple and intuitive manner. Two researchers from Vanguard, Gary Mottola and Steve Utkus, have done something similar for the classification of portfolios: they have used a stop-light system: red, yellow and green to classify portfolios. Red is a stop sign, it signals investors they need to stop and reconsider their portfolio; yellow indicates there are problems although not as severe as in the “red light” case. And green means that investors can continue cruising with the current portfolio allocation. In my view, that is a brilliant idea and it is worth a thousand statistics. We have to look for such easy ways to provide information. Note this is not simply information, there is some “mild” advice in it: Red means “stop.” I like that too as I believe this is what consumers are looking for.

The new findings from the 2008 Jump$tart Coalition? Not good!

The results from the 2008 Jump$tart Coalition for Personal Financial Literacy have been released. This is the 6th survey and 6,856 high school seniors from 385 randomly-selected schools took the 31-question test in class. The findings are sobering: In 2008, high school seniors answered just 48.3 percent of the financial literacy questions correctly. This is the lowest score of the six surveys: In the 1997-98 academic year, students answered 57% of the questions correctly (not a passing grade by the way) and that fraction has been more or less declining over time.

One of the most significant findings of the study is that fewer than half of the students realized that credit card users who pay only the minimum amount each month run up the highest finance charges. This proportion was 70.6 percent in 2006 and had never fallen below 60 percent in all the years of the survey. Considering the record amount of household consumer debt, there should be significant cause for concern if people do not understand the terms of their credit cards (if the high school survey is any indication).

Other findings are similarly worrisome: Just 27.3 percent realized that interest on savings accounts could be taxed if incomes were high enough. Thus, by and large, students have a poor understanding of our tax system. Moreover, only 40.4 percent of students realized that they could lose their health insurance benefits if their parents became unemployed. And with the economy not doing well, students may end up learn about this fact the hard way.

Financial illiteracy is not only widespread but is particularly severe among some demographic group. Students in the highest family income category—over $80,000 per year—had average scores of 52.3 percent. This contrasts strongly with the scores of students from the lowest income families who averaged just 43.4 percent. Moreover, while White or Caucasian students averaged 52.5 percent on the financial literacy test, Black or African-American students averaged only 41.3 percent, Hispanic students 45.1 percent and Native-American students 37.7 percent. I have found these differences to be large among the older population as well, and this finding shows that differences are already present at a young age.

As I mentioned in my previous blog, April was Financial Literacy Month. These findings show there is a long road ahead to address the lack of financial literacy. We certainly need to keep working hard at it all year long!

April is Financial Literacy Month

Recently, Google posted a new feature on its G-Mail account; users would be able to send e-mails with self-declared timestamps, thereby giving the impression to readers that the e-mail was sent earlier so that senders could meet missed deadlines. Sure enough, it was April 1st – April Fool’s Day. While the rest of the country thought about practical jokes to play on each other, April serves as an important milestone as the official Financial Literacy Month.

My research described in previous blogs has highlighted the relationship between low financial literacy and poor financial decision making; today, there are notably low levels of financial literacy within the U.S. population, making financial literacy education a significant societal concern. As a result, April’s status as the official Financial Literacy Month is important since it serves as a reminder of the need to promote financial education. Governmental agencies, not-for-profits, and industry leaders have focused on April as a unique opportunity to coordinate a comprehensive strategy to educate the public. The 2008 Financial Literacy and Education Summit is a prime example of this. Here, stakeholders have the unique opportunity to learn and share best practices to promote financial education. According to the Summit’s website (http://www.practicalmoneyskills.com/summit2008/), the purpose is to create a roundtable discussion with public policy, education, and private sector experts, to protect the long-term health of our economy.

With April as a focal point, as the official Financial Literacy Month, a more focused strategy can emerge that promotes the effectiveness of financial education efforts. Of course, financial literacy outreach shouldn’t stop at the end of April, but we should utilize this time to promote awareness regarding the pressing need to increase financial literacy.

My Advice to College Students

I was recently interviewed by an undergraduate student from Boston University who writes for the Daily Free Press (the independent student newspaper at Boston University). She asked me about my work on financial literacy and debt and, at the end of the interview, she inquired whether I had any suggestions to give to college students to improve their financial literacy. This is an important question and I would like to use this blog to make my recommendation available to anybody who reads this blog or is interested in financial literacy. As I told the interviewer, college students have a great opportunity to improve their financial knowledge, and they should exploit it. My recommendation to students is to take economics courses while in college. Students do not have to major or minor in economics; one or two courses in economics can suffice to build some understanding of basic economic principles and how the financial system works. Several studies, including my own work, show that people who undertook economics courses while at school have much higher financial knowledge later in life. Most importantly, that financial knowledge does matter! For example, those who took economics courses while in school were more likely to invest in stocks later in life. And investing in stocks has become even more important now that individuals are increasingly put in charge of investing and saving for their own retirement (for those who want to read more about this topic, please see the paper posted on my web page: “Financial literacy and stock market participation").

This type of advice may look self-serving: Here is an economics professor advising students to take courses in economics! In this blog, I would like to describe not only my research but also my personal experience. I am happy today that as a young woman, I took courses in economics and finance. I have used that expertise not only to start saving very early in life but also to invest in portfolios that have given me steady returns. I have enjoyed the confidence in making financial decisions and the ability to ask for financial advice when it was necessary. I have stayed away from debt and from financial “opportunities” that were too good to be true. A few years ago, I bought a house I truly love. It is sitting on more than 3 acres of woods and every day I enjoy the view from my windows. The crisis in the real estate and the mortgage market has not and will not affect me. And if you ask me, it is good to be free of financial worries at this stage of my life.

Personally, I have always felt very proud in discussing financial matters with my father, who knew much more than I did. Recently, my parents have asked me to advice them on their financial decisions and this has made me even more proud of being a financially knowledgeable woman. I have also helped and advised several dear friends, who know little or nothing about economics. And that, to use one expression used often by my Dartmouth students, is really cool!

Here is a link to the article the student from Boston University wrote after the interview:

http://media.www.dailyfreepress.com/media/storage/paper87/news/2008/03/19/News/Survey.Americans.Financially.Illiterate-3274961.shtml

How to Improve the Effectiveness of Saving and Financial Education Programs? Simplify!

If, as argued in my previous blogs, saving decisions are very complex and financial literacy is low, one way to help people save is to find ways to simplify those decisions. For example, what may be more effective is to find ways to ease people into action.

This is the strategy analyzed by James Choi, David Laibson and Brigitte Madrian in a NBER Working paper. They study the effect of Quick Enrollment, a program that gives workers the option of enrolling in the employer-provided saving plan by opting into a preset default contribution rate and asset allocation. Unlike defaults, workers have the choice to enroll or not, but the decision is much simplified as they do not have to decide at which rate to contribute or how to allocate their assets.

When new hires were exposed to the Quick Enrollment program, participation rates in 401(k) plans tripled, going from 5% to 19% in the first month of enrollment. When the program was offered to previously hired non-participants, participation increased by 10 to 20 percentage points. These are large increases, particularly if one considers that the default rate is not particularly advantageous: the contribution rate in the most successful program is set at only 2%, with 50% of assets allocated to money market mutual funds and 50% allocated to a balanced fund. Moreover, Quick Enrollment is particularly popular among African-Americans and lower income workers (those earning less than $25,000) who, as the research mentioned before shows, are less likely to be financially literate. Thus, changes in pension design can have a significant impact on participation. Most importantly, this is a low-cost program. Here is a new and powerful suggestion: simplify!

Where does illiteracy hurt?

While the low levels of financial literacy discussed in my previous blogs are troubling in and of themselves, what is most important are the potential implications of financial illiteracy for economic behavior. One example is offered by an article Hogarth, Anguelov, and Lee published in 2005, that demonstrates that consumers with low levels of education are disproportionately represented amongst the “unbanked,” those lacking any kind of transaction account.

To examine how financial illiteracy is tied to economic behavior, Olivia Mitchell (Wharton School) and I used the questions we have devised for a special module for the 2004 Health and Retirement Study, and linked financial literacy to retirement planning. We found that those who are more financially knowledgeable are also much more likely to plan for retirement. Specifically, planners are most likely to know about interest compounding, which is clearly a critical variable to devise saving plans. Even after accounting for several demographic characteristics, such as education, marital status, number of children, retirement status, race, and sex, we still found that financial literacy plays an independent role: Those who understand compound interest and display basic numeracy are much more likely to have planned for retirement. This is important, since lack of planning is tantamount to lack of saving.

Other authors have also confirmed the positive association between knowledge and financial behavior. For example, in a paper jointly written with Maarten van Rooji and Rob and Alessie, we find that respondents who are more financially sophisticated are more likely to invest in stocks. John Campbell, from Harvard University, in his article published in the Journal of Finance in 2006 has highlighted how household mortgage decisions, particularly the refinancing of fixed-rate mortgages, should be understood in the larger context of ‘investment mistakes’ and their relation to consumers’ financial knowledge. This is a particularly important topic, given that most US families are homeowners and many have mortgages. In fact, many households are confused about the terms of their mortgages. Campbell also finds that younger, better-educated, better-off white consumers with more expensive houses were more likely to refinance their mortgages over the 2001-2003 period when interest rates were falling.

His findings are confirmed by Brian Bucks and Karen Pence, from the Board of Governors, who examine whether homeowners know the value of their home equity and the terms of their home mortgages. They show that many borrowers, especially those with adjustable rate mortgages, underestimate the amount by which their interest rates can change and that low-income, low-educated households are least knowledgeable about the details of their mortgages.

Further evidence of biases is provided by Victor Stango and Jonathan Zinman from Dartmouth College, who thoroughly document the systematic tendency of people to underestimate the interest rate associated with a stream of loan payments. The consequences of this bias are important: Those who underestimate the annual percentage rate (APR) on a loan are more likely to borrow and less likely to save.